Reliable customer support is a priority for Pellenc ST
Our Value Proposition
Pellenc ST’s service and customer support begin from the first moments of contact with a potential client. Our sales teams listen carefully to your project needs and begin the process of working with you to deliver the best solution possible. Pellenc ST offers a full Value Proposition from the start of the project that continues for the life of the machine.
Pellenc ST offers Technical Guidance with our project managers, engineers, and designers who work alongside you to maximize use of your machines and to get the most value out of your materials.
We are dedicated to excellence in Product Development & Manufacturing. Every product is built from hand on our factory floor starting with just its frame. Pellenc ST sorting technologies are also developed in house and integrated into every product on our production line. It’s a proven process built with quality and care with over 1000 machines worldwide.
Service and Support
Pellenc ST’s proposition ensures reliable Implementation and Service with a global service team of 30 individuals and technicians worldwide with local spare parts to provide you with the fastest support possible and keep you operating.
Tel: +33 4 90 09 47 94
Full testing and demonstration room
Pellenc ST offers a testing and demonstration room for clients to test and review the performances of the Pellenc ST machines with their waste samples.
All tests are performed on a Mistral+ machine. Output box and conveyor are supplied by the NetCo Company.
Clients can be assured that the right sorting product will be chosen for their waste streams and can see for themselves a live demonstration that simulates their sorting conditions.
Global service and sales presence
1000 machines in over 40 countries
In Europe (headquarters) there are local sales and service technicians based in France, UK, Spain, Italy, and Poland.
In North America Pellenc ST has its office just outside of Charlotte, NC. In addition to its local sales and service team with spare parts, there is a partnership with NSC www.nscusa.com which helps with service in Mexico, Canada, and the United States.
In Brazil Pellenc ST has a partnership with Tebroeck www.tebroeck.com for local service.